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Don’t have the time for a phone call?

Here are some answers to popular questions we’re regularly asked.

Choose a place and we’ll be there, COVID safe of course. Or if you’d rather meet up remotely, we totally get it. We’re living in the age of social distancing after all. Remote support or an on site visit – it’s your choice.

Do you live within 50km of Cockburn (WA)? Then your call out won’t cost you a penny. Further afield, and we’ll charge you a travel cost.

Yes – check out our Utopia Care packages.

Easy as pie. We’ve crafted an easy onboarding process to ensure you can make the switch as swiftly and simply as possible. Forget intimidating IT – that simply isn’t us, and you can embrace the ease as soon as you sign with us.

The answer to this question is based on your requirements, as we don’t believe one-size fits all. Why? Because we wouldn’t want you paying for services you won’t use! The best way to learn about our pricing is to book a call with us so we can understand what it is you’re after.

The best way to get an accurate price is to book a quick call with us. We’ll have a non-obligatory chat, learn more about your business and the IT services you need, and then provide you with a price. It’s as easy as that.

Our business hours are 8:00am to 5:00pm Monday to Friday.

The real question is what industries don’t we work with. We’ve worked extensively with healthcare industries, but finance, engineering, manufacturing, retail, construction and architecture businesses are also fans of our work.

Heck yes, that’s something we can help with. We work with cloud storage providers that prioritise security and we’ll assist you in storing your data securely.

Yes! We can work closely with your IT team providing additional resources and skills, as well as our range of other products and services. We can also provide a range of hardware and software to assist your IT Team.

We have a reliable network of hardware suppliers and can source the equipment you need at affordable prices. We’ll then come by and make sure it’s all set up correctly for you.

Whilst Windows is our forte, we are also able to provide support for Mac devices.

Absolutely – whether its with our Utopia Broadband products, or a connection from another provider we can manage your migration to the NBN network. We can also assist with updating or replacing your phone system, and fax system with our Utopia Voice and Utopia Fax services.

We know keeping your data safe is vital. Over the years, we’ve come to learn the best ways to keep information safely stored and prevent it from attacks. Using this knowledge, we’ll ensure your security is top notch.

More ways to contact us

We are happy to answer any questions or provide assistance for new and existing clients.

Submit a Ticket

If you are an existing client you can submit a ticket via our support portal.

Support Portal

Send a message

Feel free to reach our support team for further assistance.

Call Us

Our friendly and experienced support team will be happy to help

(08) 6244 7888